Popular social media app Snapchat suffered from outages early Wednesday, causing related topics and hashtags like #SnapchatDown to trend on Twitter. At one point, #SnapchatDown was the second-highest trending topic with more than 6,000 users tweeting about the partial Snapchat shutdown.
Users reported a variety of problems, including not being able to send snaps. Others weren’t able to open snaps they had gotten notifications for. Some users also reported not being able to access the ‘Memories’ feature, which allows users to access saved stories and snaps from years before on their anniversary.
According to Newsweek, website outage tracker DownDetector “reported a sharp spike in problems in the early hours on Wednesday.” Its map recorded issues for users in the US with a concentration of cases on the west coast, along with parts of Europe and Australia.
Nearly 30,000 outages were reported on Downdetector in 20 minutes.
With Snapchat facing serious issues, users took to Twitter to voice their complaints and concerns. One main issue was newfound boredom with little else to do during the quarantine. Others were wondering if their Snapchat issues were just limited to them, with one person writing “Everyone running to twitter to see if snaps down or it’s just their service.”
The reported issues should be fixed now. “Some users experienced issues accessing some of their Snap Memories earlier today. The issue has been fixed,” a spokesperson for Snapchat told Newsweek.
